Shipping Policy

Your order will ship within two days of purchase via USPS Priority Mail. You will receive an e-mail confirmation with a tracking number. Credit card authorization and verification must be received prior to processing any order. Should you require expedited shipping, please contact us for rates.

Return Policy

Customer satisfaction is our priority. Please contact us with any concerns. In the event a return is necessary, please contact us for step-by-step instructions. All refunds will be provided as a credit to the credit card used at the time of purchase within five business days of receipt of the returned merchandise, minus a restocking fee, as applicable. Notice of intent to return must be given within 30 days of purchase date.

Privacy Policy

We respect our customers and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We may also receive and record information from your browser. Rest assured, we will not sell your personally identifiable information.

Sales Tax Policy

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.

TUCKTAILS COLLECTS SALES TAX in states where we have physical presence (or nexus), including South Carolina.

TUCKTAILS DOES NOT COLLECT SALES TAX in any state NOT listed above because Tucktails is not required to collect sales or use tax in these states.

FOR OUR TAX-EXEMPT CUSTOMERS:
TUCKTAILS DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.

Security Policy

Your payment and personal information are always safe. Using PayPal at checkout ensures security and confidence by adherence to PayPal policies and an SSL certificate.